Support Resources
If you are experiencing difficulties using a Wiresoft product, we're here to help. For quick answers to your questions, click the one of the links below for online support resources. There are also extensive help resources available throughout the Firegate control menus.
Walk-through animations detail the first-time Firegate configuration procedure using the web interface.
Flash walk-through animations that demonstrate the configuration and use of the PPTP to access files and other services from at home or on the road.
Flash walk-through animations for using freely available Dynamic DNS services with Firegate appliances that do not have static IP addresses.
If you need to re-install your Firegate and you are worried about losing your settings, you can always backup and restore to your current configuration. These pages will walk you through creating and restoring your Firegate.
Flash walk-through animations for setting up and using your new SPAMWALL.
If you do not find your answers to your questions using our online support resources, you can call us at 866.333.4567, ext 3. or you can email us at support@wiresoft.com.
For Resellers: Please call our sales department at 866.333.4567.
*24/7 onsite technical support provided by fs24/7 Ltd.
