Customer Case Studies
Bonneville School District
Wiresoft's Value Added Solution Delivers Cost Savings and Increased Productivity.
Problem:
Due to IT budget constraints, the Bonneville School District needed to cut their bottom line without sacrificing employee goodwill or functionality. Specifically, they required a fast solution to their exponentially growing spam problem. The current provider was increasing rates on the spam filtration service. It was going to cost Bonneville $8,000 a year to continue with their current service provider which was over budget. They had to factor in other budgetary requirements and needed something quick and simple to implement without sacrificing spam protection. When they conducted their due diligence, they found a solution through Marketlink in Wiresoft Net Inc. Wiresoft was in pre-launch mode of their flagship product nationwide and partnering with Marketlink for the initial development of the Value Added Reseller (VAR) channel.
One advantage of Bonneville’s current provider was bandwidth savings. This small advantage wasn’t applicable because Bonneville did not require the extra storage space on their e-mail servers and thus the additional bandwidth was not needed. The disadvantages with their current provider were far worse: the current service provider stored blacklisted emails in a hold queue forcing users to review their hold queue for potential false positives, mislabeled and lost emails. The hold queues were quite long requiring each employee an average of 15 minutes a day to review their spam folders. With Bonneville having approximately 700 employees, this equated to 175 wasted hours each day. To quantify, Bonneville incurred an estimated $1,750-$2,150 of indirect costs per day to lost man hours (estimated at $10-$12/hour in wages) and a staggering $450,000 to $550,000 per year!
The Wiresoft Solution:
Wiresoft was one of several companies Bonneville tested to provide the solution to their spam protection problems. Wiresoft won the business due to the ability to configure SPAMWALL settings on an employee-by-employee basis. This was a huge cost savings over the course of three year forward looking IT budgeting purposes.
Read More >
Additional case studies can be previewed by clicking one of the links on the right.
